Bots for local shops and restaurants

Maple

Ready-made software

Phone orders pulling staff off the counter?

Answers phone calls and takes pickup, delivery and call-ahead orders, then sends them into the shop's register (Clover).

Price
From $350/mo
Setup
Easy
Time saved
12 hrs/wk Vendor claim12 hours per week (vendor case study)Source

Who it's for

Bagel shops and restaurants that get lots of small phone orders for pickup and delivery.

What it does

  • Answers the phone and takes pickup, delivery and call-ahead orders
  • Sends each order into your register like any other order
  • Hands catering and orders for a later day to a person

Proof

Maker's claimThe company that makes it says so

Maple says it takes about 9,500 phone orders a year for East Norwich Bagels, worth about $125,000.

MapleDate not shown Read the source

Try it yourself DIY version

Not ready to buy the tool? Paste this into ChatGPT, Claude or Grok. Fill in the [brackets] first.

Copy this prompt
I run [SHOP NAME], a [TYPE OF SHOP] in [TOWN]. We take phone orders for pickup and delivery. Here is my menu with prices: [PASTE MENU]. Our hours are [HOURS] and a normal order is ready in about [MINUTES] minutes. Please write: 1) a short, friendly script my staff can read when they answer a phone order, asking for name, phone number, pickup or delivery, and each item; 2) a way to read the order back to the caller so mistakes get caught; 3) answers to the 5 questions callers ask most, using only my menu and hours; 4) what to say when someone wants catering or an order for a later day, so it goes to [PERSON]. Payment stays at the counter. Keep everything short and plain.

How to set it up

  1. Set up Maple on a call with Maple's team.
  2. Connect it to your register so phone orders come in like any other order (the shop in the story uses Clover).
  3. Set your rules, like payment stays at the counter.
  4. Send catering and orders for a later day to a person.
  5. Place a test order and fix any ticket time that is too long.

Cost

Maple Pro $350/mo

Prices change. Check the maker’s site before you buy.

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